Terms of service

Terms of Service

This website is operated by Roost & Roam LLC (“Company”, “we”, “us”, or “our”), doing business as Roost & Roam. Throughout the site, the terms “we”, “us”, and “our” refer to the Company.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, you may not access the website or use our services.

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the site constitutes acceptance of those changes.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence.

You may not use our products or services for any illegal or unauthorized purpose, nor violate any applicable laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

Accuracy of Information

We strive to provide accurate and up-to-date information on our website. However, we do not guarantee that all content is complete, current, or error-free. Information provided is for general reference and may change without notice.

Products & Services

We curate products sourced through trusted supplier partners. Availability may vary and items may ship from different locations.

We make every effort to display products accurately, but:

  • Colors may vary by screen
  • Natural materials may differ slightly
  • Dimensions may vary within reasonable tolerance

We reserve the right to:

  • Limit product quantities
  • Discontinue products
  • Change descriptions or pricing
  • Cancel orders at our discretion

Pricing & Billing

All prices are subject to change without notice.

We reserve the right to refuse or cancel any order, including those that appear fraudulent, resold, or violate these Terms.

You agree to provide current, complete, and accurate billing and account information for all purchases.

Shipping & Delivery

Shipping timelines provided are estimates and not guarantees. Delivery may vary due to carrier delays, supplier processing, or external factors beyond our control.

Roost & Roam is not liable for delays once orders have been transferred to the shipping carrier.

Customers are responsible for providing accurate shipping information. We are not responsible for packages lost due to incorrect addresses.

Returns & Refunds

All returns and refunds are governed by our Refund Policy, available on this website.

Third-Party Services

We may use third-party tools, payment processors, or service providers to operate our business. We are not responsible for issues arising from these external services.

Intellectual Property

All content on this site — including logos, branding, product curation, text, graphics, and images — is the property of Roost & Roam LLC or its content suppliers and may not be used or reproduced without permission.

Limitation of Liability

To the fullest extent permitted by law, Roost & Roam LLC shall not be liable for any:

  • Direct
  • Indirect
  • Consequential
  • Incidental

damages arising from use of our website, products, or services.

All products are provided “as is” without warranties beyond those required by law.

Indemnification

You agree to indemnify and hold harmless Roost & Roam LLC from any claim or demand resulting from your breach of these Terms or violation of law.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Michigan, United States.

Contact Information

Questions about the Terms of Service should be directed to:

Roost & Roam LLC
hello@roostnroam.com