We carefully curate every item in our collection to reflect our design philosophy - timeless, earthy, and intentionally styled. Rather than overwhelming you with endless options, we source pieces that work beautifully together and elevate everyday spaces.

Availability varies by product. Because we curate from trusted supplier partners, some items may ship from different locations or have limited quantities. If something sells out, we restock when possible.

If your order hasn’t begun processing, we’ll do our best to help. Contact us as soon as possible at hello@roostnroam.com, and we’ll see what can be done.

Often, yes - but not always. Some curated pieces are seasonal or limited. We recommend joining our email list to hear when favorites return.

Order processing typically takes 1–3 business days. Delivery timelines vary by product and destination but generally fall within:

• 5–12 business days within the U.S.
  

Tracking details are provided once your order ships.

Not always. Because we work with multiple suppliers, items may arrive in separate packages at different times.

At this time, we primarily serve customers within the United States. If this changes, we’ll announce it on the site.

We accept returns within 30 days of delivery for unused items in original packaging. To begin a return, contact hello@roostnroam.com.

Customers are responsible for return shipping unless the item arrives damaged or incorrect.

Once your return is received and inspected, refunds are typically processed within 5–7 business days to your original payment method.

We’ll make it right. Email us within 48 hours of delivery with photos of the item and packaging so we can arrange a replacement or refund.

We accept major credit cards and secure checkout options available through Shop.

Yes. Our store uses encrypted, secure payment processing to protect your information.

We aim for accurate representation, but slight variations in color, texture, or finish can occur - especially with natural materials. We consider this part of the character of thoughtfully curated decor.

Care instructions vary by product and are included on product pages where relevant. If you need additional guidance, we’re happy to help.

We do the filtering for you. Every piece is chosen to fit a cohesive aesthetic and lifestyle - saving you time while helping you create spaces that feel intentional and personal.

You can reach us anytime at:

hello@roostnroam.com

We typically respond within 1 business day.